Last updated: May 20, 2026
These Terms and Conditions of Sale and Use (“Terms”) govern the access and use of the website www.lorovia.com (the “Website”), operated by WindalX OÜ, an Estonian company registered under number 17327774, whose registered office is at Sepapaja tn 6, 11415 Tallinn, Estonia, trading under the brand LOROVIA (“LOROVIA”, “we”, “us”, or “our”).
By accessing or using the Website, or by placing an order, you fully and unconditionally agree to these Terms.
These Terms define the conditions under which LOROVIA sells its products through the Website, and the respective rights and obligations of both the customer and LOROVIA.
The products offered for sale are those displayed on the Website at the time of LOROVIA strives to describe and present its products with the greatest accuracy possible. However, slight variations may occur (especially in colour or finish).
Prices are listed in pounds sterling (GBP) or euros (EUR), all taxes included, excluding delivery costs.
LOROVIA reserves the right to modify its prices at any time, while guaranteeing the customer the price applicable at the time of the order.
Placing an order implies acceptance of the prices and product descriptions available at that time.
An order is only considered final after full payment has been received.
Payments are processed via secure providers (Shopify Payments, PayPal, etc.).
The customer guarantees that they are authorised to use the chosen payment method.
Products are delivered to the address provided at checkout.
Delivery times are provided as an estimate and may vary depending on the carrier and destination.
In the event of a delivery delay attributable to LOROVIA, the customer may request cancellation and a full refund.
In accordance with our Return and Refund Policy, customers have a period of 60 days to exercise their right of withdrawal.
Detailed procedures are available in the Return and Refund Policy section on our Website.
LOROVIA shall not be held liable for:
Indirect or consequential damages arising from the use of the Website or products,
Interruptions or malfunctions related to the Internet,
Events of force majeure as defined by applicable law.
All content on the Website (text, images, logos, videos, etc.) is protected by intellectual property rights.
Any reproduction, distribution, or use of such content without prior written authorisation is strictly prohibited.
The processing of your personal data is governed by our Privacy Policy, available on the Website.
These Terms are governed by Estonian law, in accordance with the registered office of WindalX OÜ.
In the event of a dispute, both parties shall seek an amicable resolution before taking any legal action.
Failing that, the competent courts shall be those of Tallinn, Estonia, unless mandatory provisions of local law apply.
For any questions regarding these Terms, you may contact us at:
contact@lorovia.com
WindalX OÜ – Sepapaja tn 6, 11415 Tallinn, Estonia
www.lorovia.com
